Every busy solopreneur, entrepreneur and small business owner needs great support behind them. When you need to know someone has your back, I’m that someone. Free up your time to allow space for your creativity and big thinking and flick the rest to me.
From organising an office and warehouse move in Sydney to sourcing and onboarding a new logistics team in the UK to executing a global launch of a new website, no project is too big or too small. I’ll help you plan, budget and execute all steps to make your project a success - on time and on budget.
I can research and book hotels, flights, trains rental cars, restaurants, conference venues or anything else you need. Arrange any visas, plus collate information such as good restaurants, gyms, coffee shops in your location. I personally travelled over one million kms for business between 2009-2014, so you get the benefit of my intimate understanding of what is needed to make a business trip run smoothly. And if you’re into frequent flyer point maximisation, that is a little secret nerdy hobby of mine, so I can help you with that too.
Setting appointments for you, rescheduling meetings and appointments, contacting all relevant parties when required. Ensuring you are prepared for all meetings with relevant information such as venue, attendees and their contact details etc. Guarding your time ferociously when needed and assisting you to schedule your priorities.
INBOX AND EMAIL MANAGEMENT
For personal and group inboxes (for example customer service or “info” emails). Bringing your attention to important messages, actioning any emails I can deal with and drafting replies for you, Most importantly ensuring nothing slips through the cracks
Reminders about birthdays, suggesting/buying presents, ordering products for you online, reminders of important events, Organising returns and dealing with personal customer service issues on your behalf (yes - you can delegate your telstra calls to me!) ensuring personal bills are paid, personal research or even ordering your groceries. Hand it over to me so you have the time and space to focus on making your business thrive.
Whilst I have used many accounting programs, inclding SageAccpac ERP, I am most familiar with Xero. I can do tasks such as paying bills, creating invoices, keeping on top of outstanding payments and chasing overdue invoices, organising receipts and basic reconciliation, compiling basic reports
Have you turned it off and on again? (yes, IT Crowd is one of my favourite shows) I can help you with basic trouble-shooting due to my intrinsically wired problem-solving brain. If I can’t help, I’ll find the specialist to refer you to. Have you set up software and its not doing quite what you wanted? Getting stuck trying to edit something? Can’t get your printer working? Let me have a look at it.
It is always a good idea to have a second set of eyes look over important documents and marketing materials before they are sent out. I can suggest improvements to copy as well if needed, I also have a few writers and professional copy editors in my network.
PRODUCT LISTING MAINTENANCE
Maintaining/updating your product listings - on eBay, amazon, your own website or from the accounting/inventory side in Xero, unleashed or Sage Accpac ERP. Including setting up new listings on all your systems.
GENERAL ADMIN ASSISTANCE
For all those little tasks like document creation - typing letters and reports, including large documents like tenders, annual reports and more. Transcription, data entry, preparing weekly/monthly/quarterly reports. Ordering stationary and office supplies. Liaising with suppliers and utility companies,